Do I need an account to place an order?
No. You can place your order as a guest. During checkout, enter your full name, email ID, phone number, and delivery address directly.
Frequently Asked Questions
What details do I need later to track my order?
Please save your Order ID after checkout. To look up an order later, you must enter the exact Order ID together with the same email ID and phone number used during checkout.
Which payment methods are currently supported?
The current storefront uses Razorpay online payment checkout. If more payment methods are introduced later, they will appear directly during checkout.
How are shipping charges calculated?
Shipping is calculated on the server after you enter your delivery address. Orders with an estimated delivery distance of 200 km or less are charged ₹50, and orders above 200 km are charged ₹100.
Where can I track or manage my orders?
Use Track Order. After entering your Order ID, email ID, and phone number, you can view order status, shipping snapshot, timeline, and eligible customer actions such as cancellation or return requests.
How do I contact support?
For refunds, returns, delivery problems, or payment concerns, please visit Customer Care. You can also email care@samriddhihealthcare.in or use the contact form on the homepage.