When you use the website, we may collect information you provide directly, including your name, email address, phone number, delivery address, messages submitted through the contact form, support request details, and order information.
We also store product, cart, and order information needed to process purchases, support guest order lookup, and keep the storefront experience consistent across sessions on your device.
The current site integrates third-party services that support core ecommerce functions, including Razorpay for payment processing and Web3Forms-backed message delivery through the contact workflow. Order emails may also be sent through the configured transactional email provider.
Payment card details are handled by the payment provider during checkout and are not stored in the storefront.
We only share information where needed to operate the website, process your order, provide customer support, or comply with legal obligations. We do not present the storefront as a data resale platform.
For order, support, or privacy requests, contact care@samriddhihealthcare.in. Customers can also use Track Order with their Order ID, email ID, and phone number to view eligible order details.